Privacy Policy for Australian Website Visitors
Last updated: 24 September 2026
Casino Experts Au ("we", "us", "our") operates the website casinoexpertsau.com. This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit or use our website.
Important Notice for Australian Visitors
Providing online casino games (including online pokies/slots, roulette, blackjack and online poker) to customers in Australia is illegal under the Interactive Gambling Act 2001 (Cth). Licensed Australian operators are limited to sports and race wagering only. This website does not advertise, promote or facilitate prohibited interactive gambling services, and we do not present offshore online casinos as legal or licensed options for Australian players. Nothing on this website should be understood as an invitation to use prohibited gambling services.
What Personal Information We Collect
Depending on how you use the website, we may collect:
- Information you provide voluntarily: your name, email address, and any other details you choose to submit when contacting us or subscribing to updates.
- Information collected automatically: your IP address, browser type, device information, pages visited, and referring URLs, collected through cookies and similar technologies.
We do not knowingly collect personal information from persons registered with BetStop, the National Self-Exclusion Register, and we do not send marketing materials to such persons.
How We Use Your Information
We process personal information for the following purposes:
- To operate, maintain and improve the website;
- To respond to your enquiries and communications;
- To analyse how the website is used, in aggregate form;
- To comply with applicable laws and regulatory requirements.
We do not use your information to promote prohibited gambling services, credit-funded betting, or payment methods that are banned for Australian online gambling (credit cards and cryptocurrency have been prohibited as deposit methods since 11 June 2024). The only deposit routes available for licensed Australian wagering are debit cards, bank transfer, PayID/Osko and BPAY, and our content reflects that position.
Legal Bases for Processing
Where European data protection law (GDPR) applies to our processing, we rely on the following legal bases:
- Consent — where you have given clear, informed consent (for example, for non-essential cookies or optional communications). You may withdraw consent at any time.
- Legitimate interests — the operation and security of the website, and the analysis of aggregated usage data, where our interests are not overridden by your rights.
- Legal obligation — where processing is necessary to comply with applicable law.
Cookies
Our website uses cookies and similar technologies. You can control or delete cookies through your browser settings; disabling cookies may affect some website functionality. We distinguish between cookies that are strictly necessary for the website to function and cookies that require your consent. You will be given the opportunity to accept or decline non-essential cookies when you first visit the website.
Disclosure of Information
We do not sell your personal information. We may disclose information to:
- Service providers who host and maintain the website, under confidentiality obligations;
- Regulators, law enforcement or other authorities where required by law, including the Australian Communications and Media Authority (ACMA) and the Australian Transaction Reports and Analysis Centre (AUSTRAC) in the context of their regulatory functions;
- Professional advisers acting on our behalf.
Data Security and Retention
We use reasonable technical and organisational measures to protect personal information against unauthorised access, loss or misuse. We retain personal information only as long as necessary for the purposes described in this policy, after which it is securely deleted or de-identified.
Your Rights
Subject to applicable law, including the Australian Privacy Principles under the Privacy Act 1988 (Cth) and, where relevant, the GDPR, you have the right to:
- Request access to the personal information we hold about you;
- Request correction of inaccurate or incomplete information;
- Request deletion of your personal information in certain circumstances;
- Object to or restrict certain processing;
- Withdraw consent for consent-based processing;
- Lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us at [email protected]. We will respond within a reasonable period and may request information to verify your identity before acting on your request.
Children
This website is not directed at persons under 18 years of age. We do not knowingly collect personal information from minors. If you believe a minor has provided us with personal information, please contact us and we will delete it.
External Links
Our website may contain links to third-party websites, including information resources such as the ACMA (https://www.acma.gov.au). We are not responsible for the privacy practices of third-party sites and encourage you to review their policies.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at [email protected].